"<p>Zpark Energy Systems AB built the Zpark app as a Free app. This SERVICE is provided by Zpark Energy Systems AB at no cost and is intended for use as is.<br /><br />This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.<br /><br />If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.<br /><br />The terms used in this Privacy Policy have the same meanings as our Terms and Conditions, which is accessible in the Zpark app unless otherwise defined in this Privacy Policy.<br /><br />**Information Collection and Use**<br /><br />For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to IP address, first and last name, email address, phone number, living address, billing address, birthdate and social security number. The information that we request will be retained by us and used as described in this privacy policy. The main reason for collecting this information is to be able to bill you for your usage of our charging stations.<br /><br />The app does use third party services that may collect information used to identify you. The usage of third-party services is to help us improve our services. The information collected may be transferred and processed to countries and regions outside of your own. An example of this is Firebase analytics which aid us in understanding how our users engage with the Zpark app.<br /><br />Link to privacy policy of third party service providers used by the app<br /><br />*[Google Play Services &amp; Firebase analytics]( https://policies.google.com/privacy?hl=en-US<br /><br />**Log Data**<br /><br />We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (&ldquo;IP&rdquo;) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.<br /><br />**Service Providers**<br /><br />We may employ third-party companies and individuals due to the following reasons:<br /><br />*&nbsp;&nbsp; To facilitate our Service;<br />*&nbsp;&nbsp; To provide the Service on our behalf;<br />*&nbsp;&nbsp; To perform Service-related services; or<br />*&nbsp;&nbsp; To assist us in analyzing how our Service is used.<br /><br />We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.<br /><br /><br />**Using the app with charge points**<br />The Zpark app helps you connect and control charge points connected to the Smart Zpark cloud system. This can be both a Zpark branded charge point or a third party unit connected via Smart Zpark Connect. When using the app to control a charge point it is always the responsibility of the user to ensure that only appropriate and safe equipment is used with the charge point. In order to establish appropriate equipment we highly recommend that you read the instruction manual for the charge point, but also the manual for both the cable and car that is connected to the charge point. Zpark Energy Systems AB takes no responsibility for damages caused by incorrect or unsafe operations including faulty and inappropriate devices. If we notice that potentially unsafe equipment is used or the app or devices are not used as intended we may stop customers sessions and disable users without notice. <br /><br />**Security**<br /><br />We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.<br /><br />**Children&rsquo;s Privacy**<br /><br />These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from persons under 18. In the case we discover that an underage persons has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.<br /><br />**General Data Protection Regulation (GDPR)**<br />We are a Data Controller of your information.<br /><br />Zpark Energy Systems AB legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:<br /><br />* Zpark Energy Systems AB needs to perform a contract with you<br />* You have given Zpark Energy Systems AB permission to do so<br />* Processing your personal information is in Zpark Energy Systems AB legitimate interests<br />* Zpark Energy Systems AB needs to comply with the law<br /><br />Zpark Energy Systems AB will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.<br /><br />If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.<br /><br />In certain circumstances, you have the following data protection rights:<br /><br />* The right to access, update or to delete the information we have on you.<br />* The right of rectification.<br />* The right to object.<br />* The right of restriction.<br />* The right to data portability<br />* The right to withdraw consent<br /><br />**CAN YOU CONTACT US ABOUT THIS NOTICE?**<br />If you have questions or comments about this notice, you may email us at info@zpark.se or by post to:<br />Zpark Energy Systems AB<br />Aurorum 1C<br />Lule&aring;, Norrbotten 97775<br />Sweden<br />If you are a resident in the European Economic Area, the \"data controller\" of your personal information is Zpark Energy Systems AB. You can contact them directly regarding the processing of your information by Zpark Energy Systems AB, by email at info@zpark.se, by visiting zpark.se, by phone at +46 920 46 80 80, or by post to:<br />Zpark Energy Systems AB<br />Aurorum 1C<br />Lule&aring; 97775<br />Sweden<br />**HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?**<br />Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at info@zpark.se. We will respond to your request within 30 days.<br /><br /><br />**Changes to This Privacy Policy**<br /><br />We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. <br /><br />This policy is effective as of 2022-12-08<br /><br />**Contact Us**<br /><br />If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@zpark.se.<br /><br /></p>"